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Terms of Service

Last updated: 23 July 2026

Terms of Service – Pharmacy Weight Loss Worsbrough

Pharmacy Weight Loss Worsbrough
GPhC Registration No. 9012511
Effective Date: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Worsbrough is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultations and prescription services to patients in Worsbrough and the surrounding area. We operate in full compliance with UK pharmacy legislation and General Pharmaceutical Council standards.

2. Eligibility

To use our services, you must:

We reserve the right to refuse service to any individual who does not meet our eligibility criteria or for whom treatment is clinically inappropriate.

3. Prescriptions

All prescription medications dispensed by us require a valid prescription issued by a registered UK prescriber. Prescriptions are only issued following a clinical review of your completed health questionnaire and, where necessary, additional consultation.

It is your responsibility to provide accurate and complete medical information. Providing false or misleading information is a serious risk to your health and may constitute a criminal offence. We will not dispense any prescription where we have reasonable concerns about its appropriateness or authenticity.

Prescriptions are non-transferable and issued solely for the named patient.

4. Payment

Payment is required in full at the time of order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment systems.

Prices displayed on our website include VAT where applicable and are subject to change without notice. You will be charged the price displayed at the time your order is confirmed.

We do not store your full payment card details on our systems.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may be affected by factors outside our control, including postal delays or public holidays.

Medications are dispatched in discreet, secure packaging to the delivery address provided at checkout. You are responsible for ensuring your delivery address is accurate. We cannot accept liability for non-delivery resulting from an incorrect address provided by you.

If your parcel is lost or damaged in transit, please contact us as soon as possible so we can investigate and, where appropriate, arrange a replacement.

6. Cancellations and Refunds

You may cancel your order before it has been approved and dispatched by contacting us promptly. Once a prescription has been dispensed and dispatched, we are unable to accept returns or offer refunds for prescription medications, in accordance with UK pharmacy regulations and patient safety guidelines.

If you receive an incorrect or damaged product, please contact us within 48 hours of receipt and we will work to resolve the issue as quickly as possible.

Consultation fees, where charged separately, are non-refundable once a clinical review has been completed.

7. Medical Disclaimer

The information provided on our website and through our services is for general informational purposes and does not constitute medical advice. Our services are not a substitute for professional medical care. You should always consult your GP or a qualified healthcare professional if you have concerns about your health.

Weight loss medications carry risks and may not be suitable for everyone. Our clinical team will assess your suitability, but it remains your responsibility to read all patient information provided with your medication and to seek urgent medical attention if you experience any adverse effects.

8. Privacy and Data

We handle your personal and medical data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely to provide and improve our services. We will never sell your data to third parties.

We aim to respond to all data-related enquiries within 48 hours. To exercise your data rights, please contact us using the details on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be available on our website. Continued use of our services following any changes constitutes your acceptance of the updated terms.

11. Contact Us

If you have any questions about these terms or our services, please contact us through the details listed on our website. We are committed to resolving any concerns promptly and professionally.