Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Worsbrough
GPhC Registration No: 9012511
Last Updated: July 2026

At Pharmacy Weight Loss Worsbrough, we are committed to protecting your personal data and handling it with transparency, care, and respect. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Worsbrough is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Worsbrough and across the UK. We act as the Data Controller for all personal information collected through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, gender, and contact information including address, email, and phone number.
Health information: Medical history, current medications, weight, BMI, and other clinical details necessary for safe prescribing.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.
Communications: Any messages, emails, or queries you send us.

3. How We Use Your Data

We use your personal information for the following purposes:

To assess your suitability for weight loss treatments and provide clinical advice safely.
To process and fulfil your orders. Once approved by our pharmacist, orders are dispatched within 1 working day.
To communicate with you regarding your treatment, order status, or follow-up care.
To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
To maintain accurate clinical records for patient safety and continuity of care.
To improve our website and services based on usage data.

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and for health data, the provision of healthcare services under Article 9(2)(h) of UK GDPR.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly.
Analytics cookies: To understand how visitors use our site so we can improve it.
Functional cookies: To remember your preferences and personalise your experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third parties. We may share your information only in the following limited circumstances:

Prescribing clinicians and healthcare professionals involved in your care and treatment decisions.
Delivery partners to fulfil and dispatch your order securely.
Payment processors who handle transactions on our behalf under strict data security standards.
Regulatory bodies such as the GPhC or NHS, where we are legally required to disclose information.

All third parties we work with are contractually obligated to handle your data securely and in compliance with UK GDPR.

6. Data Retention and Security

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. We use appropriate technical and organisational measures including encryption and secure servers to protect your data from unauthorised access, loss, or misuse.

7. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access the information we hold about you, the right to request corrections to inaccurate data, the right to request erasure of your data where lawfully applicable, the right to restrict or object to certain types of processing, and the right to data portability. You also have the right to withdraw consent at any time where consent is our lawful basis for processing.

To exercise any of your rights, please contact us directly using the details below. We will respond to all data-related requests within 48 hours.

8. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us:

Pharmacy Weight Loss Worsbrough
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.

This policy is reviewed regularly and may be updated from time to time. Any significant changes will be communicated via our website.